Retail

Show an item. Ask a question. Get help.

Floor help for product lookup and simple questions — including holding an item up to the camera — without pretending to replace every associate.

For Retail operations

We set up the talking helper for your site in a short trial — we do not invent success rates up front.

AI Smart Kiosk standing in a lobby with voice, face, and live video
Live demo flow

See how this use case works

Watch the live conversation for retail, then follow the steps.

Live voice & video Retail

Show me an item or ask a question

Speak naturally — or tap an option

Find item Ask staff Offers
Retail assistant product help on the kiosk screen
1

Ask or show

Shopper speaks a need or holds an item to the camera.

2

Match

It suggests the product or aisle from your catalogue.

3

Guide

Stock or aisle hint from your inventory feed when connected.

4

Associate help

Live video or call button to a store expert.

Store floor

The problem on the ground

Associates get stuck on aisle lookups while checkout lines grow.

What it is designed to save

  • Fewer simple lookup interruptions
  • Better help when the floor is thin
  • Visual item queries that tablet menus struggle with
Connections

What it usually connects to

Exact links are scoped in the trial — this is the typical set.

  • Product catalogue
  • Inventory availability
  • Store associate app or radio bridge
Visit flow

Step by step

  1. Ask or show

    Shopper speaks a need or holds an item to the camera.

  2. Match

    It suggests the product or aisle from your catalogue.

  3. Guide

    Stock or aisle hint from your inventory feed when connected.

  4. Associate help

    Live video or call button to a store expert.

FAQ

Questions buyers ask

About the experience, staff, privacy, and trial — not a hardware brochure.

Does this replace store associates?

No. It handles simple find-and-guide questions so associates can sell and resolve issues.

What if it misreads a product?

Shopper can retry, search by name, or call an associate on live video.

Do we need perfect lighting?

Good aisle light helps. We tune for your category in the trial.

Is this a self-checkout?

Not by default — assistance and lookup first.

Can it speak the languages our shoppers use?

Configured per store catchment in the trial.

What inventory system does it need?

Any feed that can answer “in stock / aisle”. Exact connector scoped with your IT.

Where should we place it?

Near entrance or category bays where people already ask “where is…?”

How do we know it works?

Trial metrics: completed lookups, associate handoffs, and staff minutes freed.

Quick inquiry

Interested in Retail Store Assistant Kiosk?

Send a short note. We will get back within one business day.

Ask about this kiosk

Short form — we reply within one business day. No long questionnaire.

Or email sales@visive.ai · +1 (442) 264-1012